Customer Success Program

Large Format Additive Manufacturing opens unprecedented possibilities, but getting there requires expertise.
Our programs are designed to accelerate your success, reduce costly mistakes, and unlock the full potential of your CEAD system.

Unlock Advanced Capabilities

Push the boundaries of what’s possible 

  • Advanced printing strategies
  • Complex geometry problem-solving
  • Material combination guidance

Reduce Failed Prints & Waste

Design it right the first time

  • Monthly design reviews with expert engineers
  • Printability assessments before production
  • Slicing optimization for your specific applications

Unlock Advanced Capabilities

Push the boundaries of what’s possible 

  • Advanced printing strategies
  • Complex geometry problem-solving
  • Material combination guidance

Programs designed for your journey

Whether you’re just getting started or pushing the boundaries of what LFAM can do, we have a program that fits your needs.

BASIC
Standard Offering
PRO
Growth Accelerator
PREMIER
Strategic Partnership
Best For Getting Started Scaling Production Advanced Applications
Knowledge Base Access ✔ ✔ ✔
Online Training Sessions 4 Sessions 4 Sessions 4 Sessions
Progress Check-ins Monthly Bi-weekly Weekly
Design Reviews per Month 1 2 4
CEAD Experience (5 Days in Delft) — ✔ ✔
On-Site Training Add-on Add-on 10 Days Included
Support Priority Standard High Highest + Dedicated Engineer

Ready to build your partnership?

Tell us about your needs and we’ll connect you with the right Customer Success expert.